battery replacement instructions

We’ve been getting a lot of questions about how to properly replace the battery on a SportCount. The truth is that replacing the battery in anything waterproof (water resistant to 50m+) SHOULD be done by an expert. Having said that, any Joe can probably do the same job BUT in order to know it’s been done correctly, you must TEST your SportCount, which takes expensive equipment usually only available to experts (watch makers). This is why we recommend sending your SportCount to us for service. The fee we charge is $15.95 and can be ordered on our website. Be sure to contact us if your SportCount is less than 1 year old!

If you’re willing to roll the dice on your own work, you can do the replacement yourself follow these instructions below:

  1. Arrange your work area so that the SportCount is resting on a clean white cloth, like an old T-shirt or some other non-scratch surface which is light in color so you don’t lose parts. You will need the following tools:
    • #0 Philips head screwdriver
    • CR1216 or CR 2016 or CR2032 battery (depends on model; check your instructions)
    • Tweezers
    • Light silicon oil (optional for gasket)
    • Magnifying glass (optional for inspection)
  2. Make sure the SportCount is clean and dry so that grit and water will not make its way inside the case when you open it up.
  3. Loose each screw ½ a turn
  4. Remove all screws
  5. Carefully lift off the clear plastic backplate—the thin rubber gasket may stick to it, or it may stay in place. If it stays in place that’s great. If it comes off, you will need to very carefully place it back into the groove before reassembly. See Note 2 & 3.
  6. There are two screws holding the battery retainer clip in place. These are small and fragile. Apply firm pressure to gain purchase and gently loosen each screw about 1 full turn. (NB. some models do not use a retainer clip and the battery can lifted right out).
  7. To make things easier, remove only one of the above screws, preferably the one holding the shorter arm.
  8. Rotate the battery retainer and slide out the old battery.
  9. Install new battery the same way (with + terminal facing up).
  10. Assembly is the reverse of this process.

NOTE1: Strive to tighten all screws evenly. You want them firm but not too tight.

NOTE2: The gasket is thin and sometimes stubborn about laying precisely in the groove. Use the tweezers to coax it back in if it becomes dislodged. A little silicon oil will help, and makes it seal better.

NOTE3: Carefully inspect the sealing areas for dust, hair, etc before final assembly.

SportCount products are regularly praised by professional athletes, Olympic champions, and regular people who exercise when they can. They have been featured on the Today Show, the New York Times, the Washington Post, Swim Magazine, Runner's World, Health Magazine, Popular Science, and many other media outlets.